EM-Smart Dual 2 30W Mopa + 20W Diode Desktop Laser Engraver
- Two Laser Powers: 30W MOPA and 20W Diode for dual capabilities and limitless creativity.
- Vibrant Color Marking: Create 100+ colors on metals with precise pulse control.
- 300+ Material Range: Effortlessly process metal, wood, plastic, and more.
- All-in-One Versatility: Maximum productivity from deep engraving to high-speed marking.
- Class 1 Safety: Fully enclosed design with integrated exhaust for safe operation.
EM-Smart Dual 2 30W Mopa + 20W Diode Desktop Laser Engraver - Machine Standalone is backordered and will ship as soon as it is back in stock.
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Safety Certified
Safe & Secure Checkout
Full Service & Warranty
Global Shipping
We offer free air freight worldwide. Dual 2 series shipment starts from Dec 3. You'll receive email updates and can contact sales@em-smart.com for order status.
Delivery Time
Estimated delivery takes 5-14 business days. We handle any shipping issues that arise.
Order Tracking
You may track your parcel via this site (https://www.17track.net/en/) or through customer service emails.
Customs & Duties
Duties depend on your country's regulations (buyer's responsibility). We offer DDP (Delivered Duty Paid) option at checkout to avoid duties.
✅ Fully Certified:
Meets global standards (IEC 60825-1, FDA, CE-EMC, FCC) with Class 1 Laser certification for comprehensive safety assurance.
✅ Fully Enclosed:
Built-in protective cover fully contains the laser beam during operation, effectively minimizing exposure risk.
✅ Fully Equipped:
Includes an emergency stop button for immediate shutdown, ensuring complete user protection.
What Kinds of Payment Methods Are Accepted?
We currently accept a wide range of payment methods, including American Express (AMEX), Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, UnionPay, Visa, and Klarna. All of these options will be available at checkout for you to choose from.
Payment Failures
If you encounter issues during payment, here are some common problems and solutions.
1. Credit Card Payment Failed with Code 80010: Transaction Do Not Honour
Cause: The card-issuing bank perceives the transaction as risky, particularly for overseas transactions. This can happen due to bank policies or if the cardholder has set a limit on online purchases.
Solution: Contact your card-issuing bank to authorize the transaction or verify that it’s your purchase. You may also need to adjust your online spending limits.
2. Credit Card Payment Failed with Code 80090: Cannot Start 3D Authorized Service
Cause: The 3D verification service is not enabled.
Solution: Contact your card-issuing bank to enable 3D verification services. Ensure you complete the 3D verification steps or try using a different card.
3. Credit Card Payment Failed with Code 20061: Duplicate Order
Cause: The customer exited the 3D verification process and attempted to pay again, causing a duplicate transaction.
Solution: Complete the 3D verification process as prompted and avoid refreshing the page.
Exchange Rate Conversion
All transactions on em-smart.store are settled in USD. If you pay with a credit card denominated in a currency other than USD, your card-issuing bank may charge additional exchange rate fees or incur exchange rate losses. If you experience any additional fees, please contact your bank and request a refund if necessary.
Payment Security
Transactions are secure. All payments are processed through PayPal, a trusted third-party payment processor that uses encryption to secure your data.
Card information remains private. Em-Smart does not store any card information on its website, ensuring that your payment details are kept safe.
Checkout is protected. Our checkout process is safeguarded by industry-standard 128-bit SSL encryption, ensuring your personal information remains secure.
With Em-Smart, you can shop confidently, knowing that your payment information is safe and secure.
About Klarna：https://em-smart.com/pages/klarna
⚙️12-Month Product Warranty
Your investment is protected. We offer a 12-month warranty on new machines. Our warranty covers manufacturing defects to ensure reliable performance.
Check here for detailed warranty policy.
🔄15-Day Refund Policy
We want you to be fully satisfied. If your purchase doesn't meet your expectations, return it within 15 days in original condition for a full refund.
Check here for detailed refund policy.
Dual 2 Highlights
Specifications
Models
Laser Parameters
Marking Parameters
Diode 0.1mm
Diode 0.08mm
Machine Dimensions
Operating Parameters
Supported Features
Software Compatibility
Others
Frequently Asked Questions
About Products
What's the difference between MOPA and standard fiber laser sources?
What's the difference between MOPA and standard fiber laser sources?
MOPA laser systems utilize adjustable pulse width technology to create controlled oxidation layers on metal surfaces, enabling permanent color marking in shades ranging from golden bronze to deep blue. Conventional fiber lasers with fixed pulse width cannot generate these oxide variations, making them incapable of producing color marks on materials.
What materials and thicknesses can the Dual 2 cut/engrave?
What materials and thicknesses can the Dual 2 cut/engrave?
- Engraving: Deeply and precisely marks stainless steel, aluminum, titanium, brass, anodized aluminum, coated metals, ceramics.
- Cutting: Powerfully cuts materials like 25mm wood and 15mm acrylic, and engraves on surfaces including 1mm metal (using a coating).
Is the Dual Series easy to use?
Is the Dual Series easy to use?
- Instant Setup: Designed for a true "out-of-the-box" experience with minimal initial configuration required.
- Effortless Focus: The Dual 2/SE features electric focus for quick and precise adjustment of the working distance.
- Expanded Versatility: Directly supports essential accessories like fume purifiers and rotary attachments to meet the demands of diverse marking applications.
Shipping
What countries do you ship to?
What countries do you ship to?
We provide free and fast shipping service by air freight to all countries over the world.
How long will it take to receive my order?
How long will it take to receive my order?
After the pre-sale campaign concludes, we will begin processing all orders. We process and ship orders within 7 business days on a first-come, first-served basis. Delivery times then vary by location, typically between 5-14 business days.