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03 Days
01 Hours
11 Mins
17 Secs

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Overview
Performance
Accessories
Specifications
FAQ
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EM-Smart Dual 2 & SE

$2,999.00 $4,899.00
Model
Package

Fast Delivery and Free Shipping

3. Wait for Your Machine

Safe & Secure Checkout

Global Shipping
We offer free air freight worldwide. Dual 2 series shipment starts from Dec 3. You'll receive email updates and can contact sales@em-smart.com for order status.
Delivery Time
Estimated delivery takes 5-14 business days. We handle any shipping issues that arise.

Order Tracking
You may track your parcel via this site (https://www.17track.net/en/) or through customer service emails.

Customs & Duties
Duties depend on your country's regulations (buyer's responsibility). We offer DDP (Delivered Duty Paid) option at checkout to avoid duties.

Deposit customers enjoy priority shipping. We fulfill orders based on the final payment order. Machines start shipping December 3.

What Kinds of Payment Methods Are Accepted?

We currently accept a wide range of payment methods, including American Express (AMEX), Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, UnionPay, Visa, and Klarna. All of these options will be available at checkout for you to choose from.

Payment Failures

If you encounter issues during payment, here are some common problems and solutions.

1. Credit Card Payment Failed with Code 80010: Transaction Do Not Honour

Cause: The card-issuing bank perceives the transaction as risky, particularly for overseas transactions. This can happen due to bank policies or if the cardholder has set a limit on online purchases.

Solution: Contact your card-issuing bank to authorize the transaction or verify that it’s your purchase. You may also need to adjust your online spending limits.

2. Credit Card Payment Failed with Code 80090: Cannot Start 3D Authorized Service

Cause: The 3D verification service is not enabled.

Solution: Contact your card-issuing bank to enable 3D verification services. Ensure you complete the 3D verification steps or try using a different card.

3. Credit Card Payment Failed with Code 20061: Duplicate Order

Cause: The customer exited the 3D verification process and attempted to pay again, causing a duplicate transaction.

Solution: Complete the 3D verification process as prompted and avoid refreshing the page.

Exchange Rate Conversion

All transactions on em-smart.store are settled in USD. If you pay with a credit card denominated in a currency other than USD, your card-issuing bank may charge additional exchange rate fees or incur exchange rate losses. If you experience any additional fees, please contact your bank and request a refund if necessary.

Payment Security

Transactions are secure. All payments are processed through PayPal, a trusted third-party payment processor that uses encryption to secure your data.

Card information remains private. Em-Smart does not store any card information on its website, ensuring that your payment details are kept safe.

Checkout is protected. Our checkout process is safeguarded by industry-standard 128-bit SSL encryption, ensuring your personal information remains secure.

With Em-Smart, you can shop confidently, knowing that your payment information is safe and secure.

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Color Your Creations

Unlock richer, more vivid colors with Dual 2's MOPA laser. Elevate your DIY projects and boost your business value.

3D Embossing
3D Embossing
Deep Engraving
Deep Engraving
Precise Cutting
Precise Cutting
Dual 2's 20W Diode Laser produces wood embossing with crisp details and striking 3D depth.
The Dual 2's 30W MOPA redefines slate embossing, offering speed without sacrificing detail.
The 30W laser etch precision and depth into brass, creating embossing that you can both see and feel.
Wood
Dual 2's 20W Diode Laser produces wood embossing with crisp details and striking 3D depth.
Slate
The Dual 2's 30W MOPA redefines slate embossing, offering speed without sacrificing detail.
Brass
The 30W laser etch precision and depth into brass, creating embossing that you can both see and feel.
Wood Slate Brass
Create a permanent mark with deep wood engraving that reveals beautiful texture and lasting durability.
Achieve striking, high-contrast images on slate with our deep engraving process for a timeless look.
Get industrial-grade precision and quality with our deeply engraved brass for professional results.
Wood
Create a permanent mark with deep wood engraving that reveals beautiful texture and lasting durability.
Slate
Achieve striking, high-contrast images on slate with our deep engraving process for a timeless look.
Brass
Get industrial-grade precision and quality with our deeply engraved brass for professional results.
Wood Slate Brass
Effortlessly cut through 25mm thick wood with our 15,000mm/s speed laser, achieving clean, smooth edges in minutes.
Achieve flawless, intricate cuts on 1mm metal with 0.001mm micron-level precision, perfect for detailed designs.
Transform leather with razor-sharp cutting and exquisite marking, creating stunningly detailed patterns.
Wood
Effortlessly cut through 25mm thick wood with our 15,000mm/s speed laser, achieving clean, smooth edges in minutes.
Metal
Achieve flawless, intricate cuts on 1mm metal with 0.001mm micron-level precision, perfect for detailed designs.
Leather
Transform leather with razor-sharp cutting and exquisite marking, creating stunningly detailed patterns.
Wood Metal Leather

Why the Media Trusts EM-Smart?

EM-Smart Laser Marker Technical Specifications

Specifications

Models

EM-Smart Dual 2
EM-Smart Dual SE

Laser Parameters

Laser Power
30W Fiber(Mopa) + 20W Diode
20W Fiber + 20W Diode
Laser Wavelength
1,064nm + 455nm
1,064nm + 455nm
Beam Quality
≤1.6m²
≤1.6m²
Frequency Range
27-62khz
27-62khz

Marking Parameters

Marking Speed
15,000mm/s
15,000mm/s
Marking Field(mm)
200*200
150*150
Maximum Marking Height
165mm
150mm
Working Distance
334mm
255mm
Motion Accuracy(mm)
±0.001
±0.001
Minimum Line Distance
Fiber(Mopa) 0.065mm
Diode 0.1mm
Fiber 0.04mm
Diode 0.08mm
Power Stability (8h)
<±1% rms
<±1% rms

Machine Dimensions

Field Lens
F290
F225
Camera Clarity
-
8MP
Net Weight
18.25Kg
16.4Kg
Packaging Weight
25.5Kg
23.65Kg
Machine Size(L*W*H mm)
293*399*585
293*399*485
Package Size(L*W*H mm)
375*535*665
370*535*570

Operating Parameters

Operating Temperature
50-107.6°F
50-107.6°F
Storage Temperature
14-140°F
14-140°F
Cooling Method
Air Cooling
Air Cooling
Supply Voltage
DC24V/7.5A
DC24V/7.5A
Input Power
≤180W
≤180W
PC Connection
USB Cable
USB Cable

Supported Features

Deep Engraving
✔
✔
Cutting
✔
✔
Safety Switch
✔
✔
Emergency Stop
✔
✔
Light-On Alert
✔
X
Applicable Materials
Metal materials (stainless steel, aluminum, copper, iron, zinc alloy), non-metal materials (acrylic, rubber sheet, wood panel, PVC sheet, PP sheet, ABS sheet, PC sheet, cardboard, fabric, painted wood, stone slab, stone panel).

Software Compatibility

Marking Software
LIGHTBURN
File Formats
bmp/jpg/jpeg/png/gif/tif/tiff/tga/webp/ai/pdf/sc/dxf/gc/gcode/nc/hpgl/plt/rd/scpro2/svg/lbrn/mage
Software Languages
Simplified Chinese, Traditional Chinese, English, French, German, Russian, Japanese.
Operating System
Windows & MAC

Others

Certification
IEC60825-1, FDA, CE-EMC, FCC-SDoc
Warranty
1 Year
Standard Accessories
Laser safety goggles, cutting tray, L-shaped positioning bar, computer cable, camera cable, DC24V 7.5A power adapter, power cord, lens cleaning paper, USB flash drive, 2.5mm hex wrench, material kit.

Frequently Asked Questions

About Products

What's the difference between MOPA and standard fiber laser sources?

MOPA laser systems utilize adjustable pulse width technology to create controlled oxidation layers on metal surfaces, enabling permanent color marking in shades ranging from golden bronze to deep blue. Conventional fiber lasers with fixed pulse width cannot generate these oxide variations, making them incapable of producing color marks on materials.

What's the deadline for the final payment?

Final payment deadline: December 2, 2025, (PST)

What is the difference between the Dual 2 and Dual SE?

The core difference lies in color marking capability. The Dual 2's 30W MOPA laser enables precise control over a wide spectrum of colors. The Dual SE, with its standard 20W fiber laser, is limited to defocus color marking, which offers a narrower color range and requires specific techniques to achieve.

Is the Dual Series easy to use?
  • Instant Setup: Designed for a true "out-of-the-box" experience with minimal initial configuration required.
  • Effortless Focus: The Dual 2/SE features electric focus for quick and precise adjustment of the working distance.
  • Expanded Versatility: Directly supports essential accessories like fume purifiers and rotary attachments to meet the demands of diverse marking applications.

Shipping

What countries do you ship to?

We provide free and fast shipping service by air freight to all countries over the world.

How long will it take to receive my engraver?

After the pre-sale campaign concludes, we will begin processing all orders. We process and ship orders within 7 business days on a first-come, first-served basis. Delivery times then vary by location, typically between 5-14 business days.