Global Shipping
We offer free air freight worldwide. You'll receive email updates and can contact sales@em-smart.com for order status.
Delivery Time
Estimated delivery takes 5-14 business days. We handle any shipping issues that arise.

Order Tracking
You may track your parcel via this site (https://www.17track.net/en/) or through customer service emails.

Customs & Duties
Duties depend on your country's regulations (buyer's responsibility). We offer DDP (Delivered Duty Paid) option at checkout to avoid duties.

Designed with care and crafted from premium materials, our products combine durability, comfort, and timeless style. Each piece is thoughtfully made to enhance your living space, offering a perfect balance of functionality and elegance that complements any home and suits your unique lifestyle.

⚙️12-Month Product Warranty
Your investment is protected. We offer a 12-month warranty on new machines. Our warranty covers manufacturing defects to ensure reliable performance.

Check here for detailed warranty policy.

🔄15-Day Refund Policy
We want you to be fully satisfied. If your purchase doesn't meet your expectations, return it within 15 days in original condition for a full refund.

Check here for detailed refund policy.